May 7, 2024

PURPOSE The purpose of our Customer Service Team is to provide exceptional support and assistance to our valued customers. Our team is dedicated to ensuring customer satisfaction at every interaction, whether it’s before, during, or after a purchase. We aim to resolve customer inquiries, concerns, and issues promptly and effectively, striving to exceed their expectations. Our Customer Service Team acts as a reliable source of… Read More »Customer Service Team Procedure

PURPOSE The purpose of the Online Sales Team is to generate sales growth, increase brand visibility, expand the customer base through effective digital sales strategies as a strong online presence for the organisation. REFERENCES C-PR-01-001 OA Department C-PR-02-001 MED Department C-PR-03-001 ENG Department C-PR-041-001 OA Service Department C-PR-042-001 MED Service Department C-PR-043-001 ENG Service Department C-PR-05(HR)-001 HR Department C-PR-05(Admin)-001 Admin Department C-PR-07-001/2/3 Logistic Department C-PR-08-001… Read More »Online Sales Team Procedure

PURPOSE To be effectively kept and handle the Internal Soft records and to run smoothly software and hardware systems of the whole Company. REFERENCES C-PR-01-001 OA Department C-PR-02-001 MED Department C-PR-03-001 ENG Department C-PR-041-001 OA Service Department C-PR-042-001 MED Service Department C-PR-043-001 ENG Service Department C-PR-05(HR)-001 HR Department C-PR-05(Admin)-001 Admin Department C-PR-07-001/2/3/4/5 Logistic Department C-PR-08-001 Tender Department C-PR-09-001 Rental Department C-PR-10-001/2 Business Development Department C-PR-11-001… Read More »IT Procedure